Privacy Policy | Mighty Five

Last updated: 19-09-2025

Mighty Five respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with our 24/7 call center.

1. Introduction

This Privacy Policy applies to all visitors, clients, and users of our website mighty-five.com, as well as customers who engage with our marketing, branding, or call center services. By using our site or services, you agree to the terms described here.

2. Information We Collect

• Personal Identification Data: Name, email address, phone number, business details, job title.
• Service Data: Information provided during campaign creation, call center interactions, or client onboarding.
• Technical Data: IP address, browser type, device information, cookies, and analytics identifiers.
• Payment Information: Limited billing details (handled securely by third-party payment processors).
• Call Records & Messages: For clients using our call center or virtual assistant services, we may securely record interactions as part of quality control.

3. How We Use Your Information

• Deliver and improve our digital marketing and call center services.
• Respond to inquiries, provide estimates, and maintain customer support.
• Manage contracts, invoicing, and client relationships.
• Analyze site traffic and marketing performance (via tools like Google Analytics).
• Ensure compliance with legal, regulatory, or contractual obligations.

4. Sharing & Disclosure

We do not sell personal information. However, we may share your data with:

• Trusted service providers (e.g., cloud hosting, analytics, CRM, payment processors).
• Business partners and subcontractors working on your campaigns.
• Legal authorities when required to comply with law or protect our rights.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Personalize your browsing experience.
• Measure campaign effectiveness.
• Track website performance.

You can control or delete cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary for service delivery, business purposes, or legal compliance. Call records and campaign data may be archived securely for quality and auditing.

7. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. and other jurisdictions where we operate. We take steps to ensure adequate safeguards, including GDPR-compliant agreements where applicable.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access & Portability: Request a copy of your data.
• Correction: Ask us to update or fix inaccurate data.
• Deletion: Request removal of your information.
• Opt-out: Decline marketing communications at any time.
• GDPR Users (EU/UK): Rights under Articles 15–22, including objection to automated decision-making.
• CCPA Users (California): Right to know, delete, and opt-out of “sale” of data (though we do not sell personal data).

To exercise rights, contact us at privacy@mighty-five.com.

9. Data Security

We implement industry-standard security measures including encryption, access controls, and secure hosting. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or business practices. Updates will be posted with a revised “Last Updated” date.

12. Contact Us

For questions or requests related to this Privacy Policy, please contact us at:

Mighty Five

5900 Balcones Drive, Suite 7070

Austin, TX 78731, USA

📧 Email: privacy@mighty-five.com

📞 Phone: +1 (512) 555-0199